Historical Aspect:

Udaipur, city in northwestern India, in Rajasthan state. Udaipur is located southwest of Jaipur near the border with Gujarat state. It is at the southern end of the Aravalli Range and adjacent to Lake Pichola. An industrial city, Udaipur produces minerals, chemicals, and textiles. The city is also the outlet for the products of the surrounding agricultural region, including sorghum, sugarcane, and maize. It is a major road and rail junction. Udaipur is the seat of Mohan Lal Sukhadia University (founded in 1962) and its four constituent colleges. Udaipur is a historic walled city known as the “City of Sunrise.” It has a temple overlooking Lake Pichola and an impressive series of marble palaces on the lake’s many islands. The temple and the palaces were built between the 16th and 18th centuries, after Udai Singh, the Rajput raja of Chittaurgarh (Chitor), made Udaipur the capital of the princely state of Mewar, when the Mughal emperor Akbar captured the previous capital, the Chitor fort, in 1568.

Rajasthan is the land of Kings and Maharajas and among the richest state in India, as far as arts and craft is concerned. There are plenty of historic cities, incredible fortresses awash with legends, and rare gems of impressionistic beauty, such as Jodhpur, Jaiselmer, Udaipur etc, which are being called the “venice of Rajasthan”.
History of Rajasthan reveals that the kings and their nobles were patrons of arts and craft and they encouraged their craftsmen. They have strong desire to decorate their surroundings. Many ancient techniques were used with their great Craftsmanship in making and decorating interiors and furniture, and also preciously designed with the standards of Indian Mythological principals, not only for comfortable in design, but with hope that it should also bring more pleasure, rise in Wealth and health, success, happiness and peace of mind to the user, according to ancient Indian architecture science intermixed with astrology called “Vastu” by Indian craftsmen, like interblend the designing and well wishes for prosperity of the noble users of those art objects, with fair emotional relation.

Customer Support:

Mani Balaji Art & Crafts assures you our best co-operation to all customers. We always withstand together with our resources and technical support for our valued customers. For shipping enquire and shipment status send your details to “Dispatch Department” and we will update you immediately. Contact us as following

Mani Balaji Art & Crafts always welcome your complains and suggestions to improve and develop the required product quality and after sales support. We understands when one is spending his money to buy a treasures for collection until generations then we always withstand together with our resources and technical support at any time.
Always send your complains and suggestions at “Resource and Development” department for resolution of your matter on top priority at an earliest.

Export Packing:

Type of Export Packing used by Mani Balaji Art & Crafts:
“Wooden Packed Carats” all items are packed & wrapped with Plastic sheets followed by 4 mm thermo foam sheets and fixed between 2.0 Cms thick thermo cols. After this packing the items are being packed in wooden Carats, then tied and banded with 18 mm wide steel strips thru machine. (Thereafter consignee and exporter’s addresses are painted on the carats)

“Full Wooden Packed Boxes” all items are packed & wrapped with Plastic sheets followed by 4 mm thermo foam sheets and fixed between 2.0 Cms thick thermo cols. After this packing the items are being packed in wooden boxes, then tied and banded with 18 mm wide steel strips thru machine. (Thereafter consignee and exporter’s addresses are painted on the boxes)

Privacy Notice:

Mani Balaji Art & Crafts, asks customers to supply various personal data when placing an order, such as name, address, telephone number, and E-mail address. We use this data only for the purpose of fulfilling an order, or communicating with the customer or banker about the status of an order.

Mani Balaji Art & Crafts treat this customer information as private and confidential, and we does not disclose your data to third parties without your express permission or required by law.

Mani Balaji Art & Crafts strictly does not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services.

Mani Balaji Art & Crafts is committed to safeguarding the privacy of our customer’s personal data.
If you have any concerns about how your information is being used or questions about Mani Balaji Art & Crafts Privacy Policy.

Satisfaction Guaranteed:

Mani Balaji Art & Crafts states 100% Satisfaction Guaranteed with Sterling Silver & Teakwood with true product stability and realistic collectable piece as treasures for generations.

1.) Mani Balaji Art & Crafts gives purity of 98% Sterling Silver.
2.) Mani Balaji Art & Crafts uses best quality teak-wood.
3.) Mani Balaji Art & Crafts doesn’t charge any hidden charges and explain every thing to new comers and unknown customers about export delivery expenses(even not directly associated with us) up to the port of desired destination.
4.) Mani Balaji Art & Crafts insists on Product Durability.
5.) Mani Balaji Art & Crafts assures Business Satisfaction to returning customers.
6.) Mani Balaji Art & Crafts Believes in fair dealings and open business offers to all.
7.) Mani Balaji Art & Crafts offers equal prices without of any discrimination.
8.) Mani Balaji Art & Crafts gives equal opportunities to get informed on any relevant promotional schemes and similar benefits to every buyer.
9.) Mani Balaji Art & Crafts always withstands behind our products to preserve them as a treasures for generations and make them worthwhile to buyers investing for his future.

Mani Balaji Art & Crafts assures you that all information on all real silver & teak wood furniture products are genuine & authentic as we are Government approved manufacturer and direct exporter having exported to various satisfied customers of U.S.A., U.K., France and Belgium since 2003.

Shipping and Returns:

Taxes, Duties, Custom etc.:

Each Client agrees to report and pay its own taxes, duties and custom warehouse demurrage charges and all related interest, fines, or penalties as and when applicable or imposed on import of ordered shipment by the destination Country or State or any jurisdiction, either it is pre-paid or post-paid thru door delivery arrangement by Mani Balaji Art & Crafts. Should Mani Balaji Art & Crafts be required to pay any such taxes, duties and custom on the import of Client’s ordered shipment, the amount of such taxes, duties, custom, warehouse demurrage charges and all related interest, fines, or penalties shall become immediately due and payable by the client/buyer to Mani Balaji Art & Crafts.

Refund and Return Policy:

Mani Balaji Art & Crafts will accept returns of products, and will agree to refunds for Customers who initiate an inquiry or complaint either with Mani Balaji Art & Crafts or with Product(s) as per terms and conditions mentioned below. Mani Balaji Art & Crafts will use its best efforts to resolve customer inquiries and complaints in a manner that is acceptable to both Clients/Buyer and Mani Balaji Art & Crafts:

Mani Balaji Art & Crafts will provide refund without any penalty to Customer who initiates a return of products to Mani Balaji Art & Crafts directly to Sales location at Udaipur, Rajasthan (INDIA) within 15-days from receipt of shipment. Mani Balaji Art & Crafts will also charge handling and re-import charge on customers/Buyers (as applicable) who make returns to Mani Balaji Art & Crafts directly. All the charges of re importing to Mani Balaji Art & Crafts/returning to Mani Balaji Art & Crafts will solely be borne by the client/buyer itself and any kind of taxes, duties, custom, warehouse demurrage charges and all related interest, fines, or penalties shall be borne by the client/buyer.

On any case of issue customer refund the Mani Balaji Art & Crafts requires & confirm full liabilities of Client to return back entire product(s) in proper condition as it was sold to Client, and within 15-days from receipt of shipment without use.

Export Packing, shipping including custom clearing, transportation, handling and Insurance charges will not be refunded and/or returns and charge back to Client. (Only the price of items/products will be refunded to the client/buyer within 15-days from receipt of shipment to Mani Balaji Art & Crafts which is being returned by the client/buyer)

Amendments and Modifications:

Mani Balaji Art & Crafts may, at its sole discretion, unilaterally make amendments or modifications to this shipping and returns policy from time to time. Any such amendment will be reflected on the Mani Balaji Art & Crafts website, and Client shall be deemed to consent to the terms of any such amendment by acknowledging its consent at log-in and ordering, and by use and accepting shopping facilities provide by Mani Balaji Art & Crafts.

UDAIPUR is acclaimed the world over for its beautiful lakes, fairy-tale palaces, temples and hill-top forts. Visit the majestic Chittaurgarh fort, the mountain fortress of Kumbhalgarh, the temples of Ranakpur, Eklingji and Nathdwara, the Grand City Palace on the banks of Picholla lake and the legendary ‘Sahelion ki Bari’. For a bird’s eye view of the city, take a trip to the 18th century MANSOON Palace Sajjangarh, perched on top of a hill. (We provide free stay at worldclass group of hotels “Trident Hilton Udaipur “for 2 Nights 3 days as per European Plan of SUPERIOR ROOM (Double) for 1 couple. All Terms & Conditions applicable of Trident Hilton Udaipur).Click online to See — Trident Hilton Udaipur*

We do not provide this facility to NRI’s and Indian Nationals because their relative and friends can manage themselves comfortably in India, but we feel ethical responsibility with satisfaction to serve our foreign nationals & overseas guest buyers.

International Shipping Standard FOB Charges will be applicable on every shipment as per the following :

(a.) Custom Clearing Charges : USD 45.00
(b.) Bill of Lading Charges : USD 18.00
(c.) Advance Cargo Declaration Charges (USA only): USD 25.00
(d.) GSP-1 / Certificate of Origin Charges : USD 12.00
(e.) Terminal Handling Charges :USD 28.00 (Per CBM)
(f.) Shipping Document Charges Thru DHL/TNT/Fed-Ex international courier: USD 50.00
(g.) Fumigation charges: USD 13 per carat
(h.) Port Transportation Charges (Origin) : as and when applicable and actual
(i.) Export Packing Charges : applicable as per volume